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shidannPM
#1
I need help !
Feb 06, 2019 3:51 PM
Joined: Oct 12, 2016
Posts: 5
Hello Team Gt,My server Is 89.34.25.176:27015 yesterday my sv off cause i was busy and i forget to pay my invoice but i paid today and i see my server removed from here quickly it's just one day and removed?:/ My question is could you bring back the Ip and the player stats it's really seriously I need it and i think you have a backup in your control the program, and it's not fair to lose the hours,ranks,scores my players have 2years in the server and everything goes in one day and if you want any proof I'm ready anytime and i will give you the proof definitely
Have good day and i hope will be resolved


89.34.25.176:27015
chimaera500PM
#2
Feb 06, 2019 4:11 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 2890
Sorry - impossible.

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shidannPM
#3
Feb 07, 2019 11:58 AM
Joined: Oct 12, 2016
Posts: 5
What is the impossible? The  Server not ranked and Gamer server stats has been switched to this server 93.119.26.150:27015 , my server is 89.34.25.176:27015
Someone changed all stats to this sv 93.119.26.150:27015
Can you please back it to my server ? This my sv 89.34.25.176:27015 i think this happened before 2 days
I hope you can resolved soon , thank you
89.34.25.176:27015
shidannPM
#4
Feb 07, 2019 12:21 PM
Joined: Oct 12, 2016
Posts: 5
As you can see here https://www.gametracker.rs/user_info/167378/zaynmalik/
He claimed the sv yesterday and he switch all thing to his server , i think someone of my founders give the detail to this guy and he switch all thing
Please resolved fast and back it to my sv => 89.34.25.176:27015
89.34.25.176:27015
chimaera500PM
#5
Feb 07, 2019 12:23 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 2890
1. You do not have ownership of the server page you say is yours.
2. The only way for the stats to have been swapped is for the person to have ownership of both server pages at the time.
3. We do not have a stats recovery utility.

Paying particular attention to point 2: we do not assist where people have not kept their servers or server pages secure.

So; 'Impossible'. Sorry.

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chimaera500PM
#6
Feb 07, 2019 12:27 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 2890
shidann wrote:
As you can see here https://www.gametracker.rs/user_info/167378/zaynmalik/


In that case you are on the wrong website.

Thread closed.

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I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

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shidannPM
#7
Feb 07, 2019 12:33 PM
Joined: Oct 12, 2016
Posts: 5
Sorry about this happened , but like i said 1 guy of my ftp's give the detail to this person and he switch everything, in gametracker.com he switch the stats player and ranks and he removed the sv ,and in gt.rs he switch everything but he didn't removed the sv
I can give you any proof if you want too prove it ,I'm here 24/24 just tell me , this problem was yesterday like you can see in gt.rs he claimed owner ship it's really clearly so please do something.
89.34.25.176:27015
chimaera500PM
#8
Feb 07, 2019 12:35 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 2890
That is *not* Gametracker.com.
Nothing to do with us.

Thread locked.

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Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

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Last edited by: chimaera500 Feb 07, 2019 12:40 PM